Terms of Service

The rules and guidelines that govern the use of our services

Last Updated: April 12, 2025

1. Acceptance of Terms

By accessing or using the services provided by 12 Testers ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access or use our services.

2. Description of Services

12 Testers provides Android app testing services that include:

  • Providing 12 dedicated testers who remain opted in to your closed test for 14 continuous days
  • Feedback on app performance, usability, and potential issues
  • Support via email and WhatsApp
  • Additional services as described in your chosen package

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when registering and using our services
  • Maintain the confidentiality of your account information
  • Promptly set up the testing environment in Google Play Console as instructed
  • Comply with all applicable laws and regulations
  • Not use our services for any illegal, harmful, or offensive purposes
  • Not distribute malware, spyware, or other harmful code through our testing service

4. Payment and Fees

Payment terms for our services are as follows:

  • Fees are due in advance before testing begins
  • All prices are listed in US Dollars unless otherwise specified
  • We accept payment through the methods specified on our website
  • Prices are subject to change, but changes will not affect testing that has already been paid for

5. Intellectual Property

You retain all rights to your app and its content. By submitting your app for testing, you grant us a limited license to access, test, and provide feedback on your app for the purpose of providing our services. We will not use your app for any other purpose without your explicit permission.

6. Confidentiality

We understand the sensitive nature of pre-release applications. All information about your app, including its features, design, and functionality, will be kept confidential. Our testers are bound by confidentiality agreements.

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid to us for the services giving rise to the claim.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or that defects will be corrected.

9. Termination

We reserve the right to suspend or terminate your access to our services if you violate these Terms. You may also terminate your use of our services at any time, subject to our Refund Policy.

10. Changes to Terms

We may modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions about these Terms, please contact us at: